Any orders received by 10 am MT will go out the same day. Orders received after this will be processed the next day. Once shipped, please allow 5 business days for your order to arrive with standard shipping. Most orders are shipped through USPS.
We are happy to offer free USA domestic shipping for orders over $25 before tax and after discount.
If you receive a product that isn’t what you ordered, or it arrives damaged, please contact us within 7 days of delivery by sending your order number and a photo of the problem to help@poppyandpout.com so that we can best assist you.
(All of our lip balms are handmade and 100% natural, this means slight variation in color is normal. This will not affect the product’s value and they are still safe to use.)
